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Effective immediately, Texas Workforce Commission asks that Texans use their area code to find their proposed call and access times listed below. See below chart for recommended call and access times:
*Texans will not be penalized for a delay due to call or user volume.
*Claims for individuals affected by COVID-19 are eligible to be backdated.
*Staggering claims will provide help to reduce frustrations for many Texans and provide better access to needed services.
More info at https://www.twc.texas.gov/twc-implement-staggered-access-unemployment-benefit-services-portal-ensure-more-texans-can-file-ui-claims